Welcome to our story!
I'm so glad you could all be here for it, for all of our new customers we thought we would share our story 🥰
Unicorn Lab started in late 2016 as Emerson Crystals - a spin off of my nail business. My love for Swarovski (ie: small shiny things) blossomed into starting a dedicated business and I soon become a Swarovski Authorized Retailer.
It grew into a collection of products I love, and I wanted to share that with the world. In 2017 I created our signature Unicorn Oil, and you all loved it! We have rehomed thousands of bottles of it worldwide. In 2019 I rebranded to Unicorn Lab. I felt the name was more fitting to everything that I offered and the name just simply made me feel happy, I wanted you all to share that feeling everytime you opened your Unicorn mail. 🥰🦄
During the start of the pandemic earlier this year, I rented a shop and introduced Elisa into my team. It's been tough currently being closed to retail, but we spend our week packing online orders, playing with squishies, and watching movies while we restock glitters, Swarovski and Unicorn Oil.
We really look forward to being able to bring you more fun, kawaii, and sparkly products for you all to use in creative new ways ❤ We love getting tagged in all your work, I've followed so many new artists that honestly blow our minds now! And we just wanted to say, keep up all the great work! Especially during the current pandemic, it's so amazing to see so many of you are still flourishing, we see you.
We invite you to join our Facebook group and share your nail mail, products, stories, portfolios, or ask for advice.
Until next time.
- Tita x
Processing time for shipping orders is 1-2 business days. Please allow 1-2 additional days during sales periods.
For direct deposit payments, please email a screenshot of your receipt once has been made so that we can pack and prepare your order for shipment once payment clears.
Please note that Unicorn Lab cannot take responsibility for lost parcels, please ensure your address is correct upon checkout.
PLEASE NOTE ALL PRICES ARE IN $AUD
You will need to notify us within 7 days of receiving your order if you wish to organize a return. Returns will be considered on a case-by-case basis. Once a return is approved, items must be received in an unopened, unused condition suitable for resale and sent back within 7 days. A refund or credit will be processed back into your bank or paypal account minus shipping and handling fees.
We are not able to accept any returns or exchanges for custom ordered Swarovski® products or preorders.
If you need to contact us, please PM our facebook page www.facebook.com/unicornlabnailsuply
Emerson Crystals® is a registered trademark of Emerson Nails.